Frequently Asked Questions

How long will it take to receive my order?

We currently have a 5 day turn around plus USPS shipping time. Class of 2022 keychains ship the next day, unless you have personalized keychains on your order. As for shipping, we ship everyday (except for Sunday) and use USPS as our shipping service. Flat Rate is typically taking between 3 to 6 days and Priority is between 1 to 2, and sometimes 3 days in the United States.
Be sure to plan ahead and get your order in as quick as possible.

Why didn't you add the charms I ordered to my keychains?

There are a few reasons we might not add the charms on before shipping:

1. When the number of charms don't match the number of keychains, we don't know which keychains should get the charms.
   
2. When there are several different charms in a single order, we don't know who should get which charm.
   

I ordered blue 3D printed charms last year, however, the blue I received this year is a little different. Why?

Colors for 3D printed items can vary due to supplier availability.

I can't find the 3D printed keychains I've bought in the past, I'm I missing them?                     

Unfortunately, we had to stop making them and they are no longer available. We hope you will consider our clear acrylic keychains.